Terms & Conditions

12:55, Sunday 28th June 2026

LN Studio Terms & Conditions

These Terms & Conditions apply to all appointments, treatments, packages, memberships, gift vouchers and purchases made with LN Studio.

By booking an appointment, purchasing a package, buying a gift voucher, joining a membership or attending a treatment, you agree to these Terms & Conditions.

1. Business Details

Business name: LN Studio
Location: 96 Pogmoor Road, Barnsley, South Yorkshire, S75 2EF

2. Bookings

Appointments can be booked online, through social media, by message or directly with LN Studio.

Your appointment is only confirmed once it has been accepted by LN Studio and any required deposit, prepayment or package payment has been received.

For pre-launch offers, packages, gift vouchers and selected treatments, payment may be requested by payment link. If payment is not completed within the requested time, LN Studio may release the appointment or offer to another client.

Please make sure you book the correct treatment. If you are unsure which treatment is suitable, please contact LN Studio before booking.

3. Deposits and Prepayments

A deposit or full payment may be required to secure your appointment.

Deposits are non-refundable, except where required by law, but may be transferred once if at least 48 hours’ notice is given.

If you cancel or reschedule with less than 48 hours’ notice, your deposit or prepaid amount may be lost.

If you do not attend your appointment, your deposit or prepaid amount may be retained and future bookings may require payment in full.

4. Cancellation and Rescheduling Policy

Please give at least 48 hours’ notice if you need to cancel or reschedule your appointment.

Cancellations or reschedules made with less than 48 hours’ notice may result in the deposit being lost.

No-shows may be charged the full treatment amount before any future appointments are accepted.

LN Studio understands that emergencies can happen and will always try to be fair, but repeated cancellations, late cancellations or no-shows may result in future bookings being refused or requiring full payment upfront.

5. Late Arrival

Please arrive on time for your appointment.

If you arrive late, your treatment time may need to be reduced to avoid delaying the next client. The full treatment price will still apply.

If you are very late, LN Studio may be unable to carry out the treatment and the appointment may be treated as a late cancellation.

6. Payments

Payment can be made by card, payment link, bank transfer, cash or any other method accepted by LN Studio.

For online orders, vouchers, packages and pre-launch offers, payment must be received before the order or booking is confirmed.

Payment processing fees are already included in the advertised price. LN Studio does not add a separate surcharge for standard consumer debit or credit card payments.

Where Klarna or any third-party finance/payment provider is used, the client is responsible for reading and agreeing to that provider’s own terms and conditions.

7. Refunds and Statutory Rights

Nothing in these Terms & Conditions affects your statutory rights.

Where a legal cooling-off right applies to an online purchase, you may have the right to cancel within 14 days. However, if you ask LN Studio to begin providing services during that period, or if you redeem part or all of a package, voucher, membership or treatment, your right to a full refund may be affected.

Treatments that have already been carried out are non-refundable unless required by law.

Packages, gift vouchers, memberships and pre-launch offers are non-refundable unless required by law.

If LN Studio needs to cancel your appointment, you will be offered a reschedule or refund where appropriate.

8. Packages

Packages are paid upfront and are valid for the period stated at purchase. Unless stated otherwise, packages are valid for 6 months from the date of purchase.

Packages are non-refundable and cannot be exchanged for cash.

Package appointments are subject to availability and must be booked in advance.

If you cancel or reschedule a package appointment with less than 48 hours’ notice, that session may be deducted from your package.

If you do not attend a package appointment, that session may be deducted from your package.

Packages cannot be used with any other discount, offer, gift voucher or membership unless agreed by LN Studio.

Packages are personal to the purchaser and cannot be transferred to another person unless LN Studio agrees in writing.

9. Gift Vouchers

Gift vouchers are valid for the period stated at purchase. Unless stated otherwise, gift vouchers are valid for 6 months from the date of purchase.

Gift vouchers are non-refundable and cannot be exchanged for cash.

Gift vouchers must be used before the expiry date. Expired vouchers cannot be extended unless agreed by LN Studio.

Gift vouchers cannot be used with any other offer, package, discount or membership unless agreed by LN Studio.

If the treatment chosen costs more than the voucher value, the difference must be paid by the client.

If the treatment chosen costs less than the voucher value, any remaining balance may be kept as credit until the voucher expiry date, unless stated otherwise.

LN Studio is not responsible for lost, stolen or damaged vouchers.

10. Memberships

Memberships are paid monthly and have a minimum term as stated at sign-up.

Membership treatments must be used within the relevant membership month and do not roll over unless agreed by LN Studio.

Membership appointments are subject to availability and must be booked in advance.

Memberships cannot be used with other discounts, offers, packages or gift vouchers unless agreed by LN Studio.

Membership perks, discounts and benefits apply to full-price treatments only.

If you cancel or reschedule a membership appointment with less than 48 hours’ notice, your monthly treatment may be lost.

If you do not attend a membership appointment, your monthly treatment may be lost.

After the minimum term, memberships can be cancelled by giving written notice before the next payment is due.

Memberships are non-refundable once payment has been taken, unless required by law.

Advanced skin memberships are subject to treatment suitability, consultation and the membership rules explained at sign-up.

11. Offers and Pre-Launch Promotions

Pre-launch offers, founder offers, discounts, packages and promotions are limited-time offers.

LN Studio may withdraw or amend offers at any time.

Offers are subject to availability and may be limited in quantity.

Offers cannot be used with any other promotion, gift voucher, membership or package unless stated otherwise.

Reduced pre-launch pricing is only available during the stated offer period. Once the offer period ends, standard pricing will apply.

12. Referral Rewards

Referral rewards may be offered from time to time.

A referral reward is only issued once the referred client has booked, attended and paid for their appointment or programme.

Referral rewards apply to new clients only.

The referred client must mention the referrer before or at the time of booking.

Referral rewards are not paid for cancelled appointments, no-shows or unpaid bookings.

Referral rewards cannot be exchanged, backdated or combined with other referral offers unless agreed by LN Studio.

LN Studio may withdraw or amend referral offers at any time.

13. Consultations and Medical Information

A consultation may be required before treatment.

You must provide accurate and complete information about your health, medical history, medication, allergies, pregnancy, recent treatments, surgery, skin conditions and any other relevant information.

LN Studio relies on the information you provide to assess treatment suitability.

If your health, medication, skin or circumstances change before your appointment, you must inform LN Studio before treatment.

LN Studio may refuse, adapt or postpone treatment if it is not suitable or safe to continue.

14. Patch Testing

Patch testing is required for certain treatments, including tinting, lash treatments, brow treatments and any other treatment where LN Studio or product guidance requires a patch test.

Patch tests must be completed within the required timeframe before treatment, usually at least 48 hours before.

If a patch test has not been completed, LN Studio may be unable to carry out the treatment and cancellation terms may apply.

A previous reaction, change in medication, pregnancy, illness, skin change or time gap between treatments may require a new patch test.

15. Advanced Skin Treatments

Advanced skin treatments, including microneedling, skin peels, dermaplaning, microdermabrasion and LED light therapy, are subject to consultation and suitability.

Results vary from person to person and cannot be guaranteed.

A course of treatments may be recommended for best results.

You must follow all pre-treatment and aftercare advice given by LN Studio.

Failure to follow aftercare may affect your results and may increase the risk of irritation, sensitivity or complications.

LN Studio may refuse treatment if your skin is not suitable on the day, including but not limited to active infection, open wounds, sunburn, recent injectables, recent laser, certain medication, pregnancy, breastfeeding or other contraindications.

16. Treatment Results

LN Studio will always aim to provide treatments with care, professionalism and skill.

However, results vary depending on the individual, skin type, lifestyle, health, aftercare, consistency and other factors.

No treatment result is guaranteed.

Before and after photos may be taken with your consent to track progress and treatment results.

17. Client Responsibilities

You agree to:

18. Refusal of Treatment

LN Studio reserves the right to refuse or stop treatment if:

19. Age Restrictions

Clients under 18 may require parental or guardian consent.

Some treatments may not be available to clients under 18.

LN Studio may ask for proof of age where appropriate.

20. Personal Belongings

Clients are responsible for their own personal belongings while attending the salon.

LN Studio is not responsible for loss, theft or damage to personal items unless caused by negligence.

21. Photos, Reviews and Marketing

Before and after photos, treatment photos or client testimonials will only be used for marketing with your consent.

You can withdraw consent for future use at any time by contacting LN Studio.

If you leave a public review, LN Studio may share or respond to that review.

22. Data Protection and Privacy

LN Studio collects and stores personal information needed to provide treatments and manage bookings. This may include your name, contact details, booking history, consultation forms, treatment notes, medical information, allergy information and photos where relevant.

Your information will be kept securely and only used for legitimate business and treatment purposes.

Marketing messages will only be sent where you have consented or where otherwise permitted by law.

You can ask to access, update or delete your personal information, subject to any legal, insurance or business record-keeping requirements.

For more information, please see LN Studio’s Privacy Policy.

23. Complaints

If you are unhappy with your treatment or experience, please contact LN Studio as soon as possible so the issue can be discussed and resolved where possible.

Concerns should ideally be raised within 48 hours of the appointment.

LN Studio may ask for photos or further information to understand the concern.

24. Changes to Terms

LN Studio may update these Terms & Conditions from time to time.

The latest version will apply at the time of booking or purchase.

25. Agreement

By booking an appointment, attending a treatment, purchasing a package, buying a gift voucher, joining a membership or using LN Studio services, you confirm that you have read, understood and agree to these Terms & Conditions.